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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tessa Driggers

April 29, 2025

5  out of  5
rating by Tessa Driggers
"Holly was who helped me and she was very proactive and quick with everything I needed. She took getting my license unsuspended as seriously as I did. She was beyond helpful and so kind. Amazing customer service! As for state farm itself, somehow my license got suspended even though I have never missed a payment, so i'm a bit upset about that."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eric Rice

April 25, 2025

1  out of  5
rating by Eric Rice
"When I moved to Ft. Walton, I figured I would stick with State Farm. The owner Brandon Lewis is NEVER in the office!!! I simply needed to figure out my Medicare supplement options after getting a letter from HIM and he does not return calls. I left three messages with Holly who seems like she is doing a favor even answering your call. Move your policies elsewhere!!!! NO SERVICE AT THIS PLACE!!!!!!!!!!!!!!"
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Poon Kanokphit

April 10, 2025

5  out of  5
rating by Poon Kanokphit
"Holly Wood was super helpful when I needed urgent documents. She responded quickly, was very kind, and made everything smooth and easy. Really appreciate her support!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex Xiong

April 1, 2025

5  out of  5
rating by Alex Xiong
"Holly is amazing at what she does! Really knowledgeable in her profession!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nick Lacy

March 27, 2025

1  out of  5
rating by Nick Lacy
"Negative sir, it’s due to your lack of respect toward other individuals. You aren’t a respected individual with anyone in your field. Good luck to you."
We responded:
"Good luck Nick! I assume this review is in response to your wife's former employment at my office because the review you changed previously stated: "Alonna has helped me with multiple policies that not only helped me save money but also time that would’ve been wasted else where. There isn’t anywhere else as proficient as this location" I wish you both the best. "
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Angie Bohannon

January 31, 2025

5  out of  5
rating by Angie Bohannon
"Alonna Lewis is amazing!She took the time to make sure I got the best insurance for my needs. Thank you again."
We responded:
"Thank you, Angie! We appreciate your business. "
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Michael Infinger

January 13, 2025

5  out of  5
rating by Michael Infinger
"Alonna lacy was a huge help very great service! Would highly recommend for any insurance purposes"
We responded:
"Thank you, Michael! We appreciate the feedback and for choosing our office. "
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Punam Pandit

December 31, 2024

5  out of  5
rating by Punam Pandit
"I’m so glad I talk with Holly . She was impressively knowledgeable. She exceeded my expectations and met all my needs. I’ve never understood insurance options before like she was able to explain Thanks Holly! She is the best"
We responded:
"We are very happy to hear this. We appreciate your business and your trust in us. Happy New Year!"
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Cindy Parker

December 18, 2024

5  out of  5
rating by Cindy Parker
"Very nice office personnel.got a great price on my insurance.very happy"
We responded:
"We are happy to hear that you are happy. We appreciate you choosing us!"
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Chad Nelson

November 26, 2024

5  out of  5
rating by Chad Nelson
"I worked with Holly and she was very knowledgeable and professional with help on my policy"
We responded:
"We are happy to hear that Chad! Thank you for placing your trust in us. "
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Tara Bohlen

November 12, 2024

5  out of  5
rating by Tara Bohlen
"Cheryl at Brandon Lewis State Farm got us a great Auto Policy. It was competitive and gave us the coverage we felt we needed. I will recommend!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"We are so happy that we could help you! We appreciate you choosing us for your insurance needs. "
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Crystal Jones

October 17, 2024

5  out of  5
rating by Crystal Jones
"I’m so glad I called and spoke with Holly today. She was impressively knowledgeable. She exceeded my expectations and met all my needs. I’ve never understood auto insurance options before like she was able to explain It. I got a great rate that beat who used to be considered “unbeatable”. I was able to get just the coverage I needed to still be well protected, nothing more, nothing less. Thanks Holly!"
We responded:
"We are happy to hear that you had a great experience with our agency! Thank you for the kind words and for choosing us to handle your insurance needs. We look forward to a lasting relationship. "
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K S

September 30, 2024

5  out of  5
rating by K S
"I have nothing but great reviews for Holly Wood assisting me with all of my insurance needs. Not only is she sincerely professional, diligent and timely in her responses, but has the kindest demeanor accommodating me with any questions I had. State Farm is very fortunate to have Holly as a team member."
We responded:
"Thank you for the great review! We are very lucky to have Holly working here and I am happy to hear that she took such good care of you. We appreciate you choosing us for your insurance needs. "
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Tony Taylor

August 15, 2024

5  out of  5
rating by Tony Taylor
"Brandon Lewis has assisted with our home & auto policy. Friendly, knowledgeable, and fast response. Holly was especially helpful switching our car insurance saving us about 70% monthly. Recommended."
We responded:
"Thank you for choosing us to handle your insurance needs. We appreciate the kind words. Let us know if we can do anything else for you. "
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Chris Macaulay

July 24, 2024

5  out of  5
rating by Chris Macaulay
"BRANDO LEWIS, WITH ALONNA ARE LITERALLY THE BEST IN NW, FL. ALONNA WORKS VERY HARD FOR OUR FAMILY TO GET BEST COVERAG FOR BEST PRICE. I REALLY APPRECIATE HER HARD WORK SHE HAS DONE FOR OUR FAMILY. THX ALONNA."
We responded:
"Thank you Chris for the great review! Alonna is great and we are lucky to have her. We appreciate your business. "
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Gillian

July 19, 2024

5  out of  5
rating by Gillian
"Holly was very helpful and made the process easy and painless!"
We responded:
"Thank you, Gillian! I am glad we could make the process easier for you. We appreciate your business. "
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Karen Manning

July 18, 2024

5  out of  5
rating by Karen Manning
"Eric Rice went out of his way to call and save me money on my car insurance. He is very professional while at the same time extremely friendly and helpful. I definitely recommend State Farm insurance and having Eric as your agent. Thanks again Eric."
We responded:
"Thank you, Karen, for the great review! I am glad Eric was able to help you and we appreciate you trusting us with your insurance needs. "
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Alison Ford

July 13, 2024

5  out of  5
rating by Alison Ford
"Brandon Lewis and his team have-been awesome. I am so Thankful for the yearly reviews with Holly. She really helps to meet my needs and save me money. Thank you"
We responded:
"Thank you Alison! We appreciate the kind word and we appreciate your business. Thank you for allowing us to serve you. "
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Kyllian Aldridge

July 11, 2024

5  out of  5
rating by Kyllian Aldridge
"Eric was super nice! He reached out and was able lower my car insurance by $50 a month and with better coverage! Really awesome! Thanks Eric."
We responded:
"That’s great Kyllian! I am so glad we could help you. We appreciate you trusting us with your insurance needs. "
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Todd Clouse

July 11, 2024

5  out of  5
rating by Todd Clouse
"Friendly fast service"
We responded:
"Thank you Todd! Glad we could help you. We appreciate your business. "
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Becky

July 1, 2024

5  out of  5
rating by Becky
"Very informative. Helped bunches"
We responded:
"Glad we could help Becky! Thank you for choosing us. "
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Daniel Leon

June 26, 2024

5  out of  5
rating by Daniel Leon
"Eric saved me more than 50% with my auto insurance. He was very professional and easy to work with. Thank you Eric!!"
We responded:
"I am happy that we were able to help you and that Eric took great care of you. We appreciate you trusting us with your insurance needs. "
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Legend Journey

June 25, 2024

5  out of  5
rating by Legend Journey
"Eric Rice personally answered all of my questions and broke down everything so I understood what I was signing up for, being it is my first time on my own insurance. Saved me a lot of money switching to him and State Farm, and it’s very convenient having someone looking out for you and what you need. I can’t tell you the relief of having a personal agent rather than going through automated calls! Go with him!"
We responded:
"Thank you for the kind words! I am happy that we were able to take care of you and save you some money. Let us know if we can help you with anything else. We appreciate your business! "
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Erin McCormick

June 25, 2024

5  out of  5
rating by Erin McCormick
"Brandon has been meeting all of my insurance needs for 4 years now. He and his staff have always given the best customer service. Holly did an incredible job today and I appreciate them greatly!!!"
We responded:
"Thank you, Erin! You are a great customer, and we appreciate your business. Happy to hear Holly took great care of you. :)"
Profile photo of Allison Gilbert

Allison Gilbert

June 14, 2024

5  out of  5
rating by Allison Gilbert
"I had a great experience today switching insurance from geico to State Farm. Eric answered all of my questions and got me multiple quotes for different options and was so helpful!"
We responded:
"Thank you Allison! We appreciate you trusting us with your insurance needs. Welcome to the family. "