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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of K S

K S

September 30, 2024

5  out of  5
rating by K S
"I have nothing but great reviews for Holly Wood assisting me with all of my insurance needs. Not only is she sincerely professional, diligent and timely in her responses, but has the kindest demeanor accommodating me with any questions I had. State Farm is very fortunate to have Holly as a team member."
We responded:
"Thank you for the great review! We are very lucky to have Holly working here and I am happy to hear that she took such good care of you. We appreciate you choosing us for your insurance needs. "
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Nick Lacy

August 30, 2024

5  out of  5
rating by Nick Lacy
"Alonna has helped me with multiple policies that not only helped me save money but also time that would’ve been wasted else where. There isn’t anywhere else as proficient as this location"
We responded:
"Happy to hear this Nick. We’re lucky to have her. We appreciate your kind words. "
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Tony Taylor

August 15, 2024

5  out of  5
rating by Tony Taylor
"Brandon Lewis has assisted with our home & auto policy. Friendly, knowledgeable, and fast response. Holly was especially helpful switching our car insurance saving us about 70% monthly. Recommended."
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Chris Macaulay

July 24, 2024

5  out of  5
rating by Chris Macaulay
"BRANDO LEWIS, WITH ALONNA ARE LITERALLY THE BEST IN NW, FL. ALONNA WORKS VERY HARD FOR OUR FAMILY TO GET BEST COVERAG FOR BEST PRICE. I REALLY APPRECIATE HER HARD WORK SHE HAS DONE FOR OUR FAMILY. THX ALONNA."
We responded:
"Thank you Chris for the great review! Alonna is great and we are lucky to have her. We appreciate your business. "
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Gillian

July 19, 2024

5  out of  5
rating by Gillian
"Holly was very helpful and made the process easy and painless!"
We responded:
"Thank you, Gillian! I am glad we could make the process easier for you. We appreciate your business. "
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Karen Manning

July 18, 2024

5  out of  5
rating by Karen Manning
"Eric Rice went out of his way to call and save me money on my car insurance. He is very professional while at the same time extremely friendly and helpful. I definitely recommend State Farm insurance and having Eric as your agent. Thanks again Eric."
We responded:
"Thank you, Karen, for the great review! I am glad Eric was able to help you and we appreciate you trusting us with your insurance needs. "
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Alison Ford

July 13, 2024

5  out of  5
rating by Alison Ford
"Brandon Lewis and his team have-been awesome. I am so Thankful for the yearly reviews with Holly. She really helps to meet my needs and save me money. Thank you"
We responded:
"Thank you Alison! We appreciate the kind word and we appreciate your business. Thank you for allowing us to serve you. "
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Kyllian Aldridge

July 11, 2024

5  out of  5
rating by Kyllian Aldridge
"Eric was super nice! He reached out and was able lower my car insurance by $50 a month and with better coverage! Really awesome! Thanks Eric."
We responded:
"That’s great Kyllian! I am so glad we could help you. We appreciate you trusting us with your insurance needs. "
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Todd Clouse

July 11, 2024

5  out of  5
rating by Todd Clouse
"Friendly fast service"
We responded:
"Thank you Todd! Glad we could help you. We appreciate your business. "
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Becky

July 1, 2024

5  out of  5
rating by Becky
"Very informative. Helped bunches"
We responded:
"Glad we could help Becky! Thank you for choosing us. "
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Daniel Leon

June 26, 2024

5  out of  5
rating by Daniel Leon
"Eric saved me more than 50% with my auto insurance. He was very professional and easy to work with. Thank you Eric!!"
We responded:
"I am happy that we were able to help you and that Eric took great care of you. We appreciate you trusting us with your insurance needs. "
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Legend Journey

June 25, 2024

5  out of  5
rating by Legend Journey
"Eric Rice personally answered all of my questions and broke down everything so I understood what I was signing up for, being it is my first time on my own insurance. Saved me a lot of money switching to him and State Farm, and it’s very convenient having someone looking out for you and what you need. I can’t tell you the relief of having a personal agent rather than going through automated calls! Go with him!"
We responded:
"Thank you for the kind words! I am happy that we were able to take care of you and save you some money. Let us know if we can help you with anything else. We appreciate your business! "
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Erin McCormick

June 25, 2024

5  out of  5
rating by Erin McCormick
"Brandon has been meeting all of my insurance needs for 4 years now. He and his staff have always given the best customer service. Holly did an incredible job today and I appreciate them greatly!!!"
We responded:
"Thank you, Erin! You are a great customer, and we appreciate your business. Happy to hear Holly took great care of you. :)"
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Allison Gilbert

June 14, 2024

5  out of  5
rating by Allison Gilbert
"I had a great experience today switching insurance from geico to State Farm. Eric answered all of my questions and got me multiple quotes for different options and was so helpful!"
We responded:
"Thank you Allison! We appreciate you trusting us with your insurance needs. Welcome to the family. "
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Blake Pryor

May 1, 2024

5  out of  5
rating by Blake Pryor
"The absolute easiest process I’ve ever experienced in dealing with ANY insurance company. I would highly recommend Brandon Lewis and his team, I personally worked with Eric Rice and he got the job done! Very pleased and happy to be part of the State Farm family."
We responded:
"We appreciate the 5 star review Blake!"
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Luci Goss

April 26, 2024

3  out of  5
rating by Luci Goss
"I recently was in the need for auto insurance. I put extensive time and effort reaching out to agents and got various quotes. When I initially talked with this office I was told about their drive and save program and clearly expressed that I was not interested in participating. I NEVER agreed to it. I carefully compared quotes and decided to go ahead with State Farm. After paying in full was sent a text saying I was going to receive my beacon for the drive and save program. I reached back out to Allonna who I was working with and told her I did not agree to this and she said to ignore it. I started receiving emails telling me to sign up for it. Reached out again and was told to ignore. I then received a bill from State Farm after I paid in full my for my policy. The email never mentioned why. I sent 2 emails back to the agency stating why am I getting any bills and was told because I didn’t participate in the program. Never did I agree to the program or never was I told that my policy would have an increase. I was informed that I had to pay. Totally unacceptable and bad customer service."
We responded:
"Hi Luci. According to our records, you were emailed an explanation of our Drive Safe & Save program and agreed to it. You were also happy with our service so I am confused on this review. We appreciate your business! "
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Carol Ault

March 15, 2024

5  out of  5
rating by Carol Ault
"We have been with State Farm forever and Brandon Lewis is great guy, you can't go wrong with vehicle insurance."
We responded:
"Thank you Carol! We appreciate our relationship with you. "
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Albert Salgado

February 20, 2024

5  out of  5
rating by Albert Salgado
"Excelente servicio 🫡"
We responded:
"Thank you Albert! It was our pleasure to help you. We appreciate you. "
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Keith Vincent

January 24, 2024

5  out of  5
rating by Keith Vincent
"Outstanding service and friendly workers. Holly Wood was an outstanding rep and was patient with dealing with my needs. I would recommend her to anyone that needs help with switching insurance."
We responded:
"Thank you for the kind words, Keith! Holly is great and we are lucky to have her. We appreciate your trust in us and look forward to a lasting relationship. "
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Surplus Marty

December 4, 2023

5  out of  5
rating by Surplus Marty
"Nothing but good dealings with Brandon and his crew. I haven’t met him in person, but they have been super fast with everything Ive needed."
We responded:
"Thank you, Ryan, for the kind words. We appreciate your business and it's always a pleasure to help. Don't hesitate to reach out if you need anything else. "
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Bryan Thomas

November 20, 2023

5  out of  5
rating by Bryan Thomas
"Very responsive and fair priced insurance Agent. I would recommend this agent for anyone looking for their next policy. Thanks Brandon!"
We responded:
"Thank you for the great review, Bryan! We appreciate your business and placing your trust in us. "
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J and Sky

November 17, 2023

5  out of  5
rating by J and Sky
"Brandon Lewis is amazing! I can't express enough how much he helped us through a really complex situation. He guided us through it and in the end although he did not have to, he went above and beyond to help us find a new policy for the business and even at a way much better rate! He was always so nice and understanding and a great listener when we expressed our concerns. I highly highly recommend him for all your needs. He is just awesome and is one of the few who genuinely still care and looks out for your best interest! If I could give more stars I would!!!"
We responded:
"Thank you so much for your kind words! I am happy that we were able to find y'all a product to fit your needs while also saving you tons of money! It was a pleasure helping you and we are always here for you. "
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B L Hornbeak

November 1, 2023

2  out of  5
rating by B L Hornbeak
"Unable to resolve account errors when we sold our home and rented back for a few weeks. We moved states and set up with a new office, and yet we had problems transitioning our multiple vehicle policies to the new state and resolving the homeowners/rental policies. The new office has engaged many times, and we're repeatedly told everything is handled and their system reflects everything accurately even when we cannot see the same in our app. We left the home in July and even in November we keep getting messages about a policy that Brandon's office claims was "reinstated" through 1 August. They can't seem to respond to our emails or provide a clear explanation of how/why/what they are billing us for, they just say we owe hundreds for a policy that should have ended completely on 19 July. Yet my credit card was billed nine times between 19 July and 1 Nov!"
We responded:
"Hi Curtis. As discussed, we have tried to help you multiple times with State Farm's policy transfer process. You did not like the process and the amount of time that it took. We advised you to voice that to corporate. We explained that it was out of our control and you did not appear to understand that. We resolved your renters issue as well. You received some phone calls and emails but never had to pay anything that wasn't due. We wish y'all the best in your new location and thanks for having been our customer. "
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Rachel Ball

October 20, 2023

5  out of  5
rating by Rachel Ball
"Holly is so amazing! She goes above and beyond. She does a great job explaining things, getting back to you in a timely fashion, and conducts herself in a professional and respectful manner. I have never been more impressed with an overall customer experience. Thanks for all you do, Holly!"
We responded:
"Thank you for sharing your experience Rachel! We appreciate your business and we will let Holly know about your review. "
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CTM

September 20, 2023

5  out of  5
rating by CTM
"Brandon Lewis for the past few years has become my one-stop-shop for insurance needs. Holly goes out of her way in making certain I have all the best options available. Her professional courtesies and generosities are especially noted and appreciated. Thanks, Holly!"
We responded:
"Thank you for your kind words. We are lucky to have Holly on our team. We appreciate you choosing us for your insurance needs."